Access

From level access to our building to signed and audio-described performances, we are dedicated to making our venue and events accessible for everyone.

Corn Exchange Accessibility 

• Flat entrance
• Lift on all floors*
• Drop-off point behind the theatre (Wharf Road)
• Accessible parking bays (Bear Lane Car Park)
• Registered assistance dogs are welcome - please speak to a member of the Box Office team prior to booking and they will help you select the best location for you and your dog. We are not able to accommodate emotional support animals or therapy dogs.
• Auditorium has an induction loop for the hearing impaired
• Our cinema has five headsets for use where the audio description track is available
• Our cinema has an infrared hearing support system

Seat Size

Stalls – seats are 42cm wide by 43cm deep with 33cm legroom. There are armrests which can fold up, apart from in rows BB, CC and DD.

Balcony – seats are 42cm by 46cm with 25cm legroom and arm rests cannot be folded up.

Access List

If you have specific access requirements, please sign up to our free access list. It'll help us provide you with the best service to meet your needs as well as enabling you to book wheelchair accessible spaces and essential companion tickets if eligible.

The Corn Exchange offers Disabled concession tickets (on performances where concession price is available) and Essential Companion tickets where eligible.

The Corn Exchange offers one essential companion ticket free of charge to someone accompanying an adult patron who would not be able to attend independently without this additional support. Free essential companion tickets are not available to those accompanying a child under 14, where the child would always need to be accompanied under the direct supervision of a responsible adult aged 18 or over. For adults accompanying a child under the age of 14 who is disabled, we are able to offer a concessionary rate ticket where available.

If you, or someone for whom you are booking tickets, qualifies for the Disabled concession rate and/or the Essential Companion ticket, you will need to sign-up to the Access List in order to make bookings at this rate.

If you have any thoughts on on access and what we can do to make visiting us easier and more comfortable, please email boxoffice@cornexchangenew.co.uk.

A Guided Tour of the Corn Exchange

Watch this video to familiarise yourself with the Corn Exchange in advance of your visit.

If there is any other assistance you require, please ask at the Box Office on 01635 522733. We are always happy to help.

Accessible performances

We offer a range of accessible performances:

BSL Interpreted Performances

This show ensures that anyone who uses British Sign Language can fully immerse themselves in the performance. Follow our skilled BSL interpreter throughout the show. 

Captioned Performances

Designed for any audience members who would benefit from on-screen text, this show ensures everyone can follow along. Similar to TV and film subtitles, captions will display dialogue and sound effects in real-time.

Relaxed Performances

Designed for anyone who may benefit from a relaxed theatre setting with adjusted sound and lighting levels, a reduced capacity allowing the freedom to move, make noise, or come and go as needed.

Audio Described Performances

Delivered through a headset, this performance offers live commentary providing information on the visual elements of the onstage action as it unfolds. This includes details on the costumes, set changes, facial expressions and visual jokes.

Dementia Friendly Performances

Our Dementia Friendly performance is created to support people living with dementia, along with their families and carers. Taking place in a calm environment, our Auditorium will feature reduced sound levels and low lighting. You are welcome to come and go as needed during the show and our friendly staff will always be nearby to help.

Upcoming accessible shows and screenings

Take a look below to see what accessible performances and cinema screenings are coming up.

Our Website

At the Corn Exchange Newbury, we aim to make our website as accessible as possible to as many people as possible, whichever device they choose to view it on. You can read our Website Accessibility Statement below to find out more.

Accessibility statement

This statement applies to content published on the www.cornexchangenew.com domain.

At the Corn Exchange Newbury we aim to make our website as accessible as possible to as many people as possible, whichever device they choose to view it on. You should be able to:

• Zoom in up to 300% without problems
• Navigate most of the website using just a keyboard
• Use most of the website using a screen reader

How accessible is our website? 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. At present parts of this website are not fully accessible. For example:

• Some pages and document attachments are not written in plain English
• Some documents have poor colour contrast
• Some heading elements are not consistent
• Some images not have image descriptions
• Some documents are in PDF format and are not accessible
• Our booking system cannot currently be navigated using just a keyboard
• Some videos are not captioned

How can we improve?

We continually strive to make improvements so if you spot something that is missing that would have helped you have a better experience of our website, please let us know by e-mailing admin@cornexchangenew.co.uk or calling 01635 582666.