- Position: Venue Supervisor
- Reports to: Operations Manager
- Hours: 37 hours per week, includes evenings and weekends
- Holiday: 20 days per annum, rising by one day per year to a maximum of 25 days, plus bank holidays
- Salary: £27,000
Job description
This role will ensure the smooth running of this Old Library venue, managing a volunteer team to foster a welcoming and friendly service, making sure the venue runs safely and efficiently and supporting sales and fundraising activity as first port of call to all visitors. The successful candidate will be multi-skilled and enjoy a busy working environment, with experience of using initiative and thriving in an independent supervisory role.
Person specification
The successful candidate will:
- Have a good understanding of principles of customer service, excellent communication and a polite and confident manner
- Able to adapt to different scenarios and act calmly in potentially difficult situations and a faced paced environment
- Be confident in using computers and systems (training to be given on specific software)
- Enjoy multi-tasking, with strong organisational ability and good time-management
- Have 2 years demonstrable experience of managing a team and/or venue, ensuring a safe and efficient public space, with health and safety understanding
- Be self-motivated and able to use own initiative
- Have a naturally positive outlook which motivates a team
Main responsibilities:
- To be a key point of contact for the building, understanding the venue and its programmes
- Work closely with the Operations Manager to ensure the building operates safely, efficiently and sustainably
- To have day to day responsibility for the health and safety of all who use the building, be a key holder and duty manager
- Recruit, manage and motivate a volunteer team and casual workers as required, ensuring a rewarding and enjoyable working environment
- Work closely with the Front of House and Events Manager to oversee the café bar function and ensure shared understanding of income generation through all café, ticket and fundraising activity
Additional benefits
- 20% discount in café and bar
- Free theatre, film and exhibition tickets for the Corn Exchange & The Base
- Free access to our small car park
- A day off for your birthday
- A day off for Wellbeing activity
How to apply
Please email recruitment@cornexchangenew.co.uk with your CV, Cover Letter and Equal Opportunities Form.
Downloads
- Ol Library Supervisor Dec 2025
- WORD 931.596 KB
- Ol Library Supervisor Dec 2025
- PDF 186.698 KB
- Equal Opportunities Monitoring Form 2025 2026
- WORD 36.463 KB
- Equal Opportunities Monitoring Form 2025 2026
- PDF 242.78 KB
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