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Our Box Office line is monitored Mon - Thu 10am - 4pm, Fri & Sat 10am - 7pm, Sun 10.30am - 3.30pm (excluding Bank Holidays)

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Journey Information

Please visit the Travel page for information about parking, public transport and for useful links to help you plan your journey.

Access Information

Please visit the Accessibility page for information about the facilities at the Corn Exchange.

Box Office Opening Hours

Due to lockdown restrictions, the Corn Exchange is currently closed. However, our Box Office line will be monitored:

Monday and Tuesday 10am – 4pm (phone lines only)

Wednesday and Thursday 10am – 4pm (phone lines and in person visits)

Friday and Saturday 10am – 7pm (phone lines and in person visits)

Sunday 10.30am - 3.30pm (phone lines and in person visits)

To contact the Box Office, please call 0845 5218 218 (calls will cost 2p per minute plus your telephone company's access charge).

Café and Bar

Wednesday
10am – 4.30pm

Thursday
10am – 6.30pm

Friday and Saturday
10am – 9.30pm

Sunday

10.30am – 3.30pm

updated information ahead of your visit

BEFORE YOUR VISIT

Book with confidence:
We want you to feel confident about booking in advance for the events at the Corn Exchange. It is very important that people displaying symptoms of COVID-19 do not come to the theatre so, if you are unwell with coronavirus symptoms or having to self-isolate, please phone the Box Office and we will arrange for the value of your tickets to be credited to your account or refunded, as long as you tell us in advance of the performance time.

Booking tickets:

Tickets must be booked in advance and we are asking customers to select an e-ticket if possible.
This means that your ticket can be scanned on arrival, reducing the need for contact with our staff when they check tickets. If you are unable to book an e-ticket, please speak to our Box Office team.

Bookings must be for no more than 6 individuals (or two households).
Online bookings are limited to a maximum of 6 tickets. If you are making a booking for two households and require more than 6 tickets please contact the Box Office and they will assist with your booking.

In accordance with Government regulations, sectors including leisure, entertainment and hospitality are legally obliged to have a system in place to request and record contact details of their customers, visitors and staff. Anyone in your party aged 16 or over will be asked to scan the Test and Trace QR code or to record their contact details with us.

Social distancing:

We have limited the number of people admitted to each event. Last autumn we rebuilt our auditorium seating in order to maximise capacity whilst adhering to social distancing measures. This seating layout has more space between rows, the seats have individual arm rests, and each booking is separated using dividing Perspex screens. We have put our summer season on sale using this layout in order to ensure the events can take place under all circumstances. Should the government regulations change and social distancing is no longer a requirement we will contact all customers to discuss their booking with them and to inform them of any updated procedures.

Masks:

Please remember to bring your face covering with you as visitors over the age of 11 are required to wear them in the building, unless you are exempt from wearing one, or if you are eating or drinking.

When You Arrive

Social distancing:
Please ensure you leave a safe distance between yourself and other customers, staff members or volunteers when joining queues or moving around the building.

Hand sanitiser:

Please use hand sanitiser on arrival and then regularly re-apply or wash your hands during your visit.

During Your Visit

Masks:
Visitors must wear a face mask while inside the building, including while watching a film.

Tickets:

Tickets must be booked in advance and we ask customers to select an e-ticket if possible.
This ticket will be scanned at a contactless scanning point on entry. You do not need to show a ticket for activities in the Learning Centre or The Base as they will have a list of those who have booked.

Making payments:
We will be asking customers to make contactless card payments where possible. Card machines will be wiped down after use if they have been used for chip and PIN.

Cleaning:
We have increased and enhanced cleaning regimes in place. Common touch points will be cleaned regularly throughout the day.

Using the lift:

If you need to use the lift, please only travel in it with members of your own household or social bubble.

Using the toilet facilities:

Please wash your hands before and after you use the facilities. Please keep your distance and allow others sufficient space to pass, especially when entering or leaving.

Leaving the building:

Please follow instructions from our team who will guide you on which exit to use.

If you feel unwell:

If you feel unwell whilst visiting, please leave the building and return to your home. If you are experiencing Covid-19 symptoms, please contact 119 to arrange a test.