How to Book
BOX OFFICE INFORMATION
ONLINE BOOKING
Available 24 hours from this site.
TELEPHONE
01635 522733 - please see Opening Hours below.
FAX
01635 582223
(please do not email card details) boxoffice@cornexchangenew.co.uk
BOOKING FEES
All live events and live broadcasts (including encores) are subject to a non-refundable £1.25 booking fee per ticket which is included in the advertised price. For films and exhibitions this will be 75p.
In order to help make sure our pricing is as transparent as possible, this fee is included in the advertised price of all tickets, whether they are booked online, over the phone or in person at the Box Office. Our Companions remain exempt from the booking fee and, provided you are logged in to your account, this will be automatically deducted at the checkout.
Booking fees for schools and groups will be capped at £7.50 per transaction.
In line with our current policy, and to keep our engagement programme as accessible as possible, no booking fees will be charged for our workshops and courses programme.
OPENING HOURS
The Corn Exchange's standard opening times are:
Monday
Closed
Tuesday to Saturday
10am to 5pm (or until the end of the performance)
Sunday
11am to 5pm (or until the end of the performance)
Our phone lines are open:
Tuesday to Saturday
10am to 4pm (or until 7pm if there is a performance on)
Sunday
11am to 4pm
To contact the Box Office, please call 01635 522733. Please note, we occasionally present daytime shows and may not be able to answer the phone while the audience arrives or during the interval. Please leave us a message or send an e-mail and we will get back to you.
RESERVATIONS
Please note that we do not take reservations for tickets unless in specific circumstances and for group and education bookings. If you need to reserve tickets, please talk to one of the Front of House team members who will be happy to discuss your tickets with you.
CONCESSIONS
Those eligible for concession tickets include (with proof) ages under 18, senior citizens, full-time students and key workers. Registered disabled may not get a concessionary priced ticket but could be eligible for a free companion ticket. Please book through the Box office for concessions that are not available online.
BABES IN ARMS
Tickets for babies (where suitable) up to 18 months cost a £1 administration fee. These tickets are required in order to comply with our Heath and Safety policy. Please note, these cannot be bought online and will need to be purchased at the Box Office.
GROUP DISCOUNTS
Groups of ten or more receive 10% off most performances. Schools prices available on most theatre and dance performances. Please contact the Box Office to discuss your requirements.
WAYS TO PAY
Visa, Mastercard, Maestro and Delta; we do not accept American Express.
Please note that all tickets are non-refundable; terms and conditions apply (available here)
TICKET DELIVERY
Where possible, please select an e-ticket when you make your booking. This will be scanned when you arrive for your film or event.
You do not need a ticket for workshops, classes or exhibitions as the team will have a list of those who have booked.
Collection from Box Office: We can keep hold of your tickets and you can collect them when you are ready.
Have your tickets posted: There is a small fee to cover the cost of posting tickets out to you.
Print at home tickets: If you've had your print at home tickets emailed to you, please remember to print them out before you arrive or have it ready to show on a device such as a smartphone or tablet.
MARKETING LISTS
The Corn Exchange (Newbury) Trust is committed to complying with the Data Protection Act (1998) and to upholding the principles of good information handling practice.
When booking on-line your details will be used to inform you about forthcoming events, special offers, and other developments at Corn Exchange Newbury, and other arts organisations, including Newbury Spring Festival where relevant.
If you do not wish to be on our marketing lists (and not receive our brochure) please contact box office on 01635 522733 or email boxoffice@cornexchangenew.co.uk with the subject line: 'Remove from marketing list'. Remember to include your name, address and postcode.