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Our Box Office line is monitored Mon - Thu 10am - 4pm, Fri & Sat 10am - 7pm, Sun 10.30am - 3.30pm (excluding Bank Holidays)

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How to Book

BOX OFFICE INFORMATION

ONLINE BOOKING

Available 24 hours from this site.

TELEPHONE

0845 5218 218 (calls will cost 2p per minute plus your telephone company’s Access Charge) - please see Opening Hours below.

FAX

01635 582223

EMAIL

(please do not email card details) boxoffice@cornexchangenew.co.uk

BOOKING FEES

All live events and live broadcasts (including encores) will be subject to a £1 booking fee when booked online or on the telephone. This fee is capped at £6 for any telephone transaction. Bookings made in person at the Box Office will be processed free of charge.

For films a 65p booking fee is included in the price of the ticket.

No booking fee is applied to tickets for our workshops and courses programme. Associates, Patrons and Fellows are exempt from a booking fee as part of their membership.

OPENING HOURS

The Box Office is closed to in person visits but our phone line is monitored:

Monday and Tuesday 10am – 4pm (phone lines only)

Wednesday and Thursday 10am – 4pm (phone lines and in person visits)

Friday and Saturday 10am – 7pm (phone lines and in person visits)

Sunday 10.30am - 3.30pm (phone lines and in person visits)

RESERVATIONS

Please note that we do not take reservations for tickets unless in specific circumstances and for group and education bookings. If you need to reserve tickets, please talk to one of the Front of House team members who will be happy to discuss your tickets with you.

CONCESSIONS

Those eligible for concession tickets include (with proof) ages under 18, senior citizens, full-time students and key workers. Registered disabled may not get a concessionary priced ticket but could be eligible for a free companion ticket. Please book through the Box office for concessions that are not available online.

BABES IN ARMS

Tickets for babies (where suitable) up to 18 months cost a £1 administration fee. These tickets are required in order to comply with our Heath and Safety policy. Please note, these cannot be bought online and will need to be purchased at the Box Office.

GROUP DISCOUNTS

Groups of ten or more receive 10% off most performances. Schools prices available on most theatre and dance performances. Please contact the Box Office to discuss your requirements.

WAYS TO PAY

Visa, Mastercard, Maestro and Delta; we do not accept American Express.

Please note that all tickets are non-refundable; terms and conditions apply (available here)

TICKET DELIVERY

Where possible, please select an e-ticket when you make your booking. This will be scanned when you arrive for your film or event.

You do not need a ticket for workshops, classes or exhibitions as the team will have a list of those who have booked.

Collection from Box Office: We can keep hold of your tickets and you can collect them when you are ready.

Have your tickets posted: There is a small fee to cover the cost of posting tickets out to you.

Print at home tickets: If you've had your print at home tickets emailed to you, please remember to print them out before you arrive or have it ready to show on a device such as a smartphone or tablet.

TEST AND TRACE

In accordance with Government regulations sectors including leisure, entertainment and hospitality and therefore the Corn Exchange, Newbury are now legally obliged to have a system in place to request and record contact details of their customers, visitors and staff to help break the chains of transmission of coronavirus. Therefore your booking details will now be used for Test and Trace purposes.

MARKETING LISTS

The Corn Exchange (Newbury) Trust is committed to complying with the Data Protection Act (1998) and to upholding the principles of good information handling practice.

When booking on-line your details will be used to inform you about forthcoming events, special offers, and other developments at Corn Exchange Newbury, and other arts organisations, including Newbury Spring Festival where relevant.

If you do not wish to be on our marketing lists (and not receive our brochure) please contact box office on 0845 5218218 (calls will cost 2p per minute plus your telephone company’s Access Charge) or email boxoffice@cornexchangenew.co.uk with the subject line: 'Remove from marketing list'. Remember to include your name, address and postcode.